Delete Your Data - Delivery Recorder

Data Deletion vs. Account Deletion

This page allows you to request deletion of specific data while keeping your account active. If you want to delete your entire account and all associated data, please visit our Account Deletion page instead.

What Data Can Be Deleted?

Profile Information

Your name and profile details associated with your account. Note: Your email is required to maintain your account and subscription.

App Preferences

Your saved settings, preferences, and configurations. These will be reset to default values.

Usage Statistics

Any usage data and analytics associated with your account that we may have collected.

Activity History

Your app activity history and any logs associated with your account.

About Your Local Videos

Your recorded videos are stored only on your device in the Movies/DeliveryRecorder folder. We do NOT have access to these files and cannot delete them remotely. To delete your videos:

From the app: Open menu (☰) → "Delete Old Videos" → Select a date
Manually: Use your file manager to navigate to Movies/DeliveryRecorder and delete the desired folders

Data That Cannot Be Selectively Deleted

Some data is required to maintain your account or is retained for legal compliance:

Email address: Required for account authentication and communication
Subscription records: Required for billing and legal purposes
Transaction history: Retained for tax and legal compliance

To delete this data, you must delete your entire account.

Request Data Deletion

Select the types of data you want to delete and submit your request. We will process it within 30 days.

Full Name

Email Address (used in the app)

Select data to delete:

Profile information (name, profile details) App preferences and settings Usage statistics and analytics Activity history and logs All of the above

Additional Information (optional)

I understand that data deletion is permanent and cannot be undone. My account will remain active.

What Happens Next?

Processing Timeline

Immediate: You will receive a confirmation email of your request
Within 7 days: We will verify your identity and process your request
Within 30 days: Selected data will be permanently deleted from our systems
Confirmation: You will receive an email confirming the deletion

Other Options

Delete Entire Account

Want to delete everything including your account? This will remove all your data and cancel your subscription.

Delete Account

Export Your Data

Want a copy of your data before deleting it? Contact support to request a data export.

Contact Support

Privacy Policy

Learn more about how we collect, use, and protect your data.

View Privacy Policy

Questions?

If you have any questions about data deletion or need assistance, our support team is here to help.

Contact Support